📬 Contact Us

We'd love to hear from you.

Whether you have a question about how to shop from China, need help placing an order, or want to suggest a feature — our team is here to help.

📨General Inquiries

Email: support@shopchina.net

We usually reply within 24–48 hours on business days.

💬WhatsApp Support

For faster assistance with orders or questions:

💬Chat with our Agent on WhatsApp

Available Monday-Friday, 9am-6pm (Beijing time)

🛍️For Order Assistance

If you're using one of our spreadsheets or have pasted a product link into ShopChina, but need help with sizing, shipping, or payment:

Please include the following in your message:

  • The product link (Weidian / Taobao / DHGate)
  • Questions or notes (e.g. sizing, color, quantity)
  • Your country and preferred shipping method (if any)

📢Press & Partnerships

For collaboration, affiliate programs, media inquiries or API access, reach us at:

Business Contact: partners@shopchina.net

💬Community & Support Channels

You can also find us on:

📍Business Address

ShopChina
Chaoyang District, Beijing, China
(For legal and correspondence use only)